Broker Resources
A place on our site just for you—whether you broker Large Group, Small Group, or Individual policies, this page is meant to be your one stop for learning and comparing what Community Health Options can offer you and your clients.
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Press Releases
August 20, 2025
Community Health Options and Northern Light Health have reached an agreement that lowers costs and improves access to health care for Community Health Options’ Members, while providing fair and equitable payments to Northern Light Health’s providers and facilities across Maine.
Press Release Archive
August 18, 2025: 2026 Rate Increase Request Explained During Public State Rate Forum
July 23, 2025: Maine Individual Rate Filing for 2026
July 3, 2025: 2024 Annual Report Highlights Transparency in Action
May 15, 2025: Maine Nonprofit Programs that Reduce Diabetes Receive $50,000 in Wellness Grants
Broker Bulletins
Latest Bulletin
Business Development
Published: December 2025
In this bulletin, we’ll provide information about our efforts to lower the total cost of care for your clients with our formulary, an emphasis on biosimilars and our enhanced infusion Site of Care program. We’ll also share reminders about new 2026 benefits and virtual primary care, our HMO tiered plan provider network, and new 2026 Large Group plans. Finally, we’ll provide reminders about gag attestation requirements, upcoming events, and Small Group attestation forms.
Broker Bulletin Archive
September 2025: In this bulletin, we’ll share reminders about broker training with some highlights of 2026 Large Group benefits, introduce our Large Group team, and share information about the addition of NorDx in Lewiston to our specified lab sites of service, details about our updated contract with Northern Light Health, links to Small Group attestation and verification forms, and some tips to get the best results from our provider directory.
June 2025: In this bulletin, we’ll share information about the First Health national network, our recent Wellness Grants, this summer’s broker appreciation event, and fall broker training sessions, along with news about work we’re doing to expand our care team’s efforts to support Members with diabetes.
April 2025: In this bulletin, we’ll share information about programs that help Members save on medications, X-rays, and labs, a new free care program for Members with diabetes, a reminder about RxDC reporting, links to recent blogs with health and savings tips, a brief note about our Wellness Grants, business reminders, and a link to broker resources.
Downloadable Resources
Choose the broker type and year from the dropdown below:
| Name | Description | Type | Audience | Year | ||
|---|---|---|---|---|---|---|
| 2025 Broker Booklet |
Your 2025 guide for broker related marketing materials and resources. |
Resource Document | Download | individual-and-family-plan large-group small-group | 2025 | |
| 2025 Large Group Booklet |
Everything you need to know about our 2025 Large Group offering. |
Marketing Document | Download | large-group | 2025 | |
| 2026 Broker Booklet | Marketing Document | Download | individual-and-family-plan large-group small-group | 2026 | ||
| 2026 Individual and Small Group Broker Training – Deck |
Training deck for 2026 Individual and Small Group plans. |
Resource Document | Download | individual-and-family-plan small-group | 2026 | |
| 2026 Individual and Small Group Broker Training Recording |
We’ve created a training video specially focused on the needs for Small Group and Individual Brokers for 2026 products. Please watch so you can learn more about what we have to offer you and your clients. |
Video | View Video | individual-and-family-plan small-group | 2026 | |
| 2026 Individual and Small Group Member Guide |
Guide for Members on how to use their 2026 health plan, benefits, and programs. |
Resource Document | Download | individual-and-family-plan small-group | 2026 | |
| 2026 Individual Sell Sheet |
Our 2026 Sell Sheet highlights key benefits offered in this plan year, along with a full grid of all Individual plans on and off the marketplace that we offer. |
Marketing Document | Download | individual-and-family-plan | 2026 | |
| 2026 Large Group Booklet |
Booklet for employers and brokers alike to view benefits and services for the 2026 plan year. |
Marketing Document | Download | large-group | 2026 | |
| 2026 Large Group Broker Training |
Training for brokers who write Large Group business. Support staff, along with anyone on your team interested in learning about Community Health Options’ Large Group business, are encouraged to view. |
Video | View Video | large-group | 2026 | |
| 2026 Large Group Member Guide |
Guide for Members in 2026 Large Group plans, providing information on how to use their plan, benefits and services. |
Marketing Document | Download | large-group | 2026 | |
| 2026 Large Group Sell Sheet |
A selling pamphlet for Large Group sales including details about our 2026 offerings. |
Marketing Document | Download | large-group | 2026 | |
| 2026 Site of Service Advanced Imaging |
Save on advanced imaging by visiting one of the listed locations. |
Marketing Document | Download | large-group small-group | 2026 | |
| 2026 Site of Service Lab Locations |
Save on labs by visiting one of the listed locations. |
Marketing Document | Download | individual-and-family-plan large-group small-group | 2026 | |
| 2026 Site of Service Urgent Care Locations |
Save on urgent care visits by visiting one of the listed locations. |
Marketing Document | Download | large-group small-group | 2026 | |
| 2026 Site of Service X-ray Locations |
Save on X-rays by visiting one of the listed locations. |
Marketing Document | Download | individual-and-family-plan large-group small-group | 2026 | |
| 2026 Small Group Sell Sheet |
Sell sheet for 2026 Small Group plans |
Marketing Document | Download | small-group | 2026 | |
| 2026 Urgent Care Locations |
Save on urgent care visits by visiting one of the listed locations. |
Marketing Document | Download | individual-and-family-plan large-group small-group | 2026 | |
| Amwell Behavioral Health Flyer |
Marketing flyer from Amwell on their behavioral health therapy and psychiatry services via telehealth. |
Marketing Document | Download | individual-and-family-plan large-group small-group | 2026 | |
| Amwell Urgent Care Flyer |
Marketing flyer from Amwell on their urgent care telehealth services. |
Marketing Document | Download | individual-and-family-plan large-group small-group | 2026 | |
| Case Study MM |
How we talk about Collaborative Medical Management. |
Marketing Document | Download | large-group | 2024 | |
| Chronic Illness Support (CISP) Marketing Flyer |
Our signature Chronic Illness Support Program (CISP) is designed to improve the health and well-being of Members with asthma, coronary artery disease, chronic obstructive pulmonary disease, diabetes and hypertension. |
Marketing Document | Download | individual-and-family-plan large-group small-group | 2026 | |
| Chronic Illness Support Program |
A quick view into our Chronic Illness Support Program. |
Marketing Document | Download | individual-and-family-plan large-group small-group | 2025 | |
| Chronic Illness Support Program for HSA Plans |
A quick introduction to our new Chronic Illness Support Program for HSA Plus Plans, available to Large Groups with the HSA Plus option. |
Marketing Document | Download | large-group | 2026 | |
| Collaborative Med Management Case Study |
Improving health outcomes and reducing the total cost of care. |
Marketing Document | Download | large-group small-group | 2025 | |
| Company Overview Flyer |
A brief overview of who we are, and why you should work with us. |
Marketing Document | Download | individual-and-family-plan large-group small-group | 2026 | |
| Company Profile |
Who we are, our brand promise, and the Community Health Options difference. |
Marketing Document | Download | individual-and-family-plan large-group small-group | 2026 | |
| CSR Reference 2026-11×17 |
2026 CSR Reference 11×17 |
Resource Document | Download | individual-and-family-plan | 2026 | |
| CSR Reference 2026-8.5×11 |
CSR Reference 2026-8.5×11 |
Resource Document | Download | individual-and-family-plan | 2026 | |
| Delta Dental Flyer |
A quick explainer for our dental partner benefits. |
Marketing Document | Download | individual-and-family-plan | 2024 | |
| ESI One-Pager |
A quick look at how prescriptions can be managed from anywhere. |
Marketing Document | Download | individual-and-family-plan large-group small-group | 2026 | |
| Firefly for Business |
Use this as a sell sheet for Firefly Health |
Marketing Document | Download | large-group small-group | 2026 | |
| Firefly Health Marketing Flyer |
Access to primary care just got a whole lot easier for group business. When employees are able to be proactive about their health, it helps lower healthcare costs and improve outcomes—which benefits everyone. |
Marketing Document | Download | individual-and-family-plan large-group small-group | 2026 | |
| Firefly Health Member Flyer |
Firefly Health Flyer for Members interested in enrolling. |
Marketing Document | Download | individual-and-family-plan large-group small-group | 2026 | |
| Individual and Small Group Member Guide |
Everything your client needs to know about our 2025 Individual and Small Group offerings. |
Marketing Document | Download | individual-and-family-plan small-group | 2025 | |
| Individual and Small Group Network |
Here’s a quick overview of our network options for Individual and Small Group plans |
Marketing Document | Download | individual-and-family-plan small-group | 2025 | |
| Member PHI Form |
Member authorization for disclosure of Protected Health Information (PHI) |
Resource Document | Download | individual-and-family-plan large-group small-group | 2024 | |
| Outpatient Hospital Tiering |
Outpatient services, also known as ambulatory care, refer to medical procedures, tests, or treatments that do not require an overnight hospital stay. Patients receive care and can return home on the same day. These services can be performed in a hospital, clinic, or other healthcare facility. |
Resource Document | Download | individual-and-family-plan large-group small-group | 2026 | |
| Partner Promise |
This table displays our commitment, timing, and desired goal for a series of offerings we provide. |
Marketing Document | Download | large-group | 2026 | |
| Readmission Prevention Program Case Study |
Improving health outcomes and containing the cost of care. |
Marketing Document | Download | large-group small-group | 2025 | |
| Site of Care Incentive Sheet |
For Members receiving infusions, a way to save money. |
Marketing Document | Download | individual-and-family-plan | 2024 | |
| Small Group Guidelines |
Important definitions, plan information, requirements, deadlines, administrative reminders, etc. for selling Small Groups. |
Resource Document | Download | small-group | 2026 | |
| Tiering Network |
A quick guide to our tiering network |
Marketing Document | Download | individual-and-family-plan large-group small-group | 2026 |
Contact
If you have any questions or comments, contact our Business Development team at (207) 402-3353 or BusinessDevelopmentInfo@Healthoptions.org.